Privacy Policy
Last updated: September 29, 2026XenonLabs ("XenonLabs", "we", "us", or "our") operates the XenonLabs website and related services available through labs.xenonmc.net.
This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using XenonLabs.
Information We Collect
When you use XenonLabs, we may collect information necessary to provide and protect our services.
Account Information
If you sign in using Google, we may receive information provided by Google, including your name, email address, Google account identifier, and profile picture.
Usage Information
We may collect information about your use of XenonLabs, including pack generations, Pack Porter jobs, downloads, and other actions performed through the website. This information may be associated with your account when you are signed in.
For users who are not signed in, we may use technical information such as an IP address to help prevent abuse and enforce usage limits.
Cookies and Similar Technologies
XenonLabs uses cookies and similar technologies to provide website functionality, maintain user sessions, remember certain settings, and help protect our services.
If advertising is enabled, third-party advertising providers, including Google, may use cookies or similar technologies to serve and measure advertisements. These technologies may be used to personalize advertising where permitted by applicable law and user consent.
You can control cookies through your browser settings and, where applicable, through the consent choices provided on XenonLabs.
How We Use Information
We may use collected information to:
- Provide and maintain XenonLabs services
- Create and manage user accounts
- Authenticate users
- Process and manage subscriptions
- Enforce usage limits
- Prevent abuse, fraud, and unauthorized use
- Process pack generation and Pack Porter requests
- Count and analyze pack downloads
- Improve and maintain the website
- Communicate with users when necessary
- Display and measure advertising
Payments
Paid subscriptions may be processed through Stripe. XenonLabs does not directly store your full payment card number. Payment information is handled by Stripe according to its own privacy policy and terms.
Third-Party Services
XenonLabs may use third-party services to operate and improve the website, including:
- Google, for authentication and related services
- Stripe, for subscription and payment processing
- Google AdSense, for advertising when enabled
- LootLabs, where applicable, for certain download or advertising gateway functionality
- Our hosting and infrastructure providers
These third-party services may process information according to their own privacy policies.
Data Retention
We retain information for as long as reasonably necessary to provide our services, maintain accounts, enforce limits, prevent abuse, comply with legal obligations, and resolve disputes.
Your Choices
You may contact us to request information about personal data associated with your account or to request correction or deletion where applicable.
You may also control certain cookies and advertising preferences through your browser and any consent or privacy controls provided by XenonLabs.
Children
XenonLabs is not intended to knowingly collect personal information from children in violation of applicable laws. If you believe a child has provided personal information to us improperly, please contact us.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When changes are made, the "Last updated" date will be updated accordingly.
Contact
If you have questions about this Privacy Policy or your personal information, please contact XenonLabs through our Contact page.